FAQs

Beyond Boundaries is the first Marketplace in the Middle East providing you an opportunity to buy high-quality European brands from the comfort of your home. For more details about how to sell in our store click here

Currently, we are selling products to the United Arab Emirates, Saudi Arabia, Egypt, Bahrain, Kuwait, Lebanon, and Qatar But we will be expanding our market very soon.

Yes, it’s necessary to log into your Beyond Boundaries account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You’ll have access to a personalized shopping experience including recommendations and quicker check-out.

An e-mail will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the ‘My Orders’ section on your account.

Please tap on “My Orders” section under the main menu of website to check your order status.

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS/email for more details on when the courier service will try to deliver again.

On the rare occasion that your order is delayed, please check your email for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders

As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

Order can be canceled till the same is out for delivery. Just drop us an email with your order number, and we will be in touch with you for cancelation and refund process (If applicable)

Yes, you can modify the shipping address of your order before we have processed (packed) it, by sending an email to our customer service team with full details and they will manage your request.

We strive to deliver products purchased from Beyond Boundaries in excellent condition and in the fastest time possible. The shipping cost will depend on the supplier policy.

Currently, we support the following payment options at Beyond Boundaries. Cash on Delivery.

Selling on Beyond Boundaries is very simple. First, you register your brand/ product that you want to sell on our marketplace, share your products details and images with our team once you received the confirmation and signed the agreement. You will receive a notification to ship the product when products is placed and confirmed by the customer. Our team will arrange for delivery to the customer.

Yes, we are not selling any alcoholic, smoking or adult orinted products in our website. The website management has the right to reject any product not suitable for the Middle East customers.

The re-applicable adhesive jewels last for 2-7 days on your skin or hair. How long the jewels stay on depends on where you apply them, what kind of activity you engage in, and how much you rub the jewels. For example, the jewels will last longer if applied to an area such as the chest rather than the top of your hands – it is more likely that the jewels could be rubbed off if applied to hands, especially when wet. 

Absolutely! The jewels are waterproof & sweatproof. To maximize the length of time, avoid excessive rubbing of jewels while your skin is sweaty and wet.  It is a good idea to apply the jewel to a part of the body that is less likely to get rubbed during your activity. It is best to wait for the jewel to dry completely dry before you rub it again. 

You can apply the jewels to any part of your skin or your hair. The jewels are not suitable for application to clothes, nails, or sensitive parts of the body, such as eyes. 

• If applying to skin, make sure your skin is clean and dry. Make sure to use a non-oil based cleanser or soap. 
• If applying to hair, make sure your hair is fully dry and free of oil-based styling products. The jewel ornaments are attached to an adhesive film.
• Carefully peel off the jewels from the film.
• Gently press the jewel on the desired part of skin or hair.
• Save the adhesive film, so you can reapply the jewel in the future.

• Gently peel off the ornament from your skin or hair. 
• Re-position on the original adhesive film. 

• If applying to skin, make sure your skin is clean and dry. Make sure to use a non-oil based cleanser or soap. 
• If applying to hair, make sure your hair is fully dry and free of oil-based styling products.
• Open the SO.nia® adhesive gloss tube. 
• Gently peel off the jewel from its adhesive film. 
• Gently spread adhesive on the bottom of the jewel with the adhesive gloss applicator. 
• Gently press the jewel on the desired part of skin or hair. • Save the adhesive film, so you can reapply the jewel in the future.